... | ... | @@ -12,20 +12,21 @@ From time to time you'll probably need help with using Finesse. There are two op |
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Please use the the Mattermost chat channels:
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- https://chat.ligo.org/ligo/channels/finesse
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- https://chat.ligo.org/ligo/channels/ifosim
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with your Albert Einstein login. You can also sign up to the ifosim@ligo.org mailing list
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### Others
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If you are not an LIGO-VIRGO Collaboration member you can sign up to our finesse-users mailing list at:
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If you are not an LIGO-VIRGO Collaboration member you can sign up to our `finesse-users` mailing list at:
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https://mailman.nikhef.nl/mailman/listinfo/finesse-users
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To report a bug or to ask for help you can send an email to `finesse-support@nikhef.nl` and someone will get back to you.
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To contact the developpers you can send an email to `finesse-support@nikhef.nl` and someone will get back to you.
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# How to report bugs
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Finesse is a complicated program and more than likely than not, there are some bugs in it.
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* If you are part of the LVC please report bugs on the issues page (https://git.ligo.org/finesse/finesse/issues)
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* If you are not in the LVC please send an email to finesse-support@nikhef.nl
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* If you are not in the LVC please send an email to `finesse-support@nikhef.nl`
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In both cases please include all the files that are needed to replicate the error. If at all possible, also try and narrow the bug down. If you have a complicated file, try and simplify it as much as possible whilst still keeping the error. We'll try and fix it as soon as possible. |
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