... | ... | @@ -9,29 +9,23 @@ From time to time you'll probably need help with using Finesse. There are two op |
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### For LVC members
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Please use the the Mattermost chat channel (https:\\chat.ligo.org) with your Albert Einstein login. In there you will find a Finesse channel which you can ask questions on. You can also sign up to the ifosim@ligo.org mailing list
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Please use the the Mattermost chat channels:
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- https://chat.ligo.org/ligo/channels/finesse
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- https://chat.ligo.org/ligo/channels/ifosim
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with your Albert Einstein login. You can also sign up to the ifosim@ligo.org mailing list
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### Others
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If you are not an LIGO-VIRGO Collaboration member then please email the mailing list at finesse@star.sr.bham.ac.uk and someone will get back to you.
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If you are not an LIGO-VIRGO Collaboration member you can sign up to our finesse-users mailing list at:
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https://mailman.nikhef.nl/mailman/listinfo/finesse-users
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#### Subscribe to the mailing list
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Send an email to majordomo@star.sr.bham.ac.uk with:
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```
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subscribe finesse
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```
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in the main body, no subject is needed. NOTE: make sure you send a plain text email, html emails might not be accepted correctly. To unsubscribe send:
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```
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unsubscribe finesse
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```
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to the same email address stated above.
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To report a bug or to ask for help you can send an email to `finesse-support@nikhef.nl` and someone will get back to you.
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# How to report bugs
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Finesse is a complicated program and more than likely than not, there are some bugs in it.
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* If you are part of the LVC please report bugs on the issues page (https://git.ligo.org/finesse/finesse/issues)
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* If you are not in the LVC please email the mailing list, finesse@star.sr.bham.ac.uk
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* If you are not in the LVC please send an email to finesse-support@nikhef.nl
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In both cases please include all the files that are needed to replicate the error. If at all possible, also try and narrow the bug down. If you have a complicated file, try and simplify it as much as possible whilst still keeping the error. We'll try and fix it as soon as possible. |
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