Construct / maintain a list of IGWN pool-capable pipelines
Whenever I notice a sudden jump in the number of failed / underperforming IGWN pool jobs the first thing I do is check the analysis tag, user and executable.
It is fairly common to discover that the failing jobs are from an analysis with no history of running in a dHTC pool - often the user has, for one reason or another, inadvertently submitted from an IGWN pool AP without realising the additional requirements.
I am personally very familiar with the pipelines and, usually, individual users who're able to run in the IGWN pool. However, if we want anyone else to take any kind of shift duty for IGWN pool admin/operations/support, we should probably have some kind of lookup table that would allow an operator to very quickly triage (i.e., reach out to a user and point out the error).