Updated help page
GraceDB could really use a "help" page with instructions for LVC and LV-EM people who are having difficulty with their account. Ideally, we should instruct them to look at the Shibboleth session page and get information from there, send it to us if needed, etc.
There is some kind of shibboleth page (I think managed by Puppet) which should be updated too.
Finally, the instructions for LV-EM users on gw-astronomy are way out of date and should be updated. There is some question of whether it is OK to tell users how to sign up for LV-EM:observers or if they or their PI should be required to "know" that they have to talk to the EM follow chairs in order to get access.